Find Customer Objections with AI
Gather real customer words, find the objections hidden in them, write honest answers and place those answers where people hesitate.
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Who it is for
founders, sellers and marketers who want to know why people hesitate before buying.
What you will be able to do
- Collect 30 or more real customer comments, questions and reasons for not buying
- Turn the comments into a short list of objections, each with an example quote and a count
- Write a short, truthful answer to each of the top five objections
- Place the answers on your page, in your messages and in your replies, and review them each month
- Check your own work with this test: answers sit where the worry appears, and the review is in your calendar.
The programme
Module 1: Collect real words and Find the objections
Lessons 1 to 2: Collect real words; Find the objections.
- Collect real words. Objections live in real words. Sources you may use: your own messages and emails (respecting privacy), comments on your posts, reviews of your product, questions asked in public groups where it is allowed, and short conversations with people who did not buy.
Practice: Collect and clean at least 30 comments. - Find the objections. Ask the helper to group the comments into objection types, such as price, trust, fit, timing, effort, delivery, and to quote the lines that support each group. Then check the groups yourself against the comments.
Practice: Produce the top five objections with counts and quotes.
Module 2: Honest answers and Put the answers where people hesitate
Lessons 3 to 4: Honest answers; Put the answers where people hesitate.
- Honest answers. An honest answer does three things: it acknowledges the worry, gives a true fact or a way to reduce the risk, and states a limit if there is one. "Skin sensitivity: our bars have five ingredients, listed in full.
Practice: Write five answers with true facts only. - Put the answers where people hesitate. Put the answer where the worry appears. Delivery worry sits next to the buy button.
Practice: Place two answers and write the monthly review reminder.
What you receive
- 4 lessons from "Collect real words" to "Put the answers where people hesitate", each with two worked examples and a practice task
- Copy-ready scripts for your AI helper, one per lesson topic
- Workbook sheets: comment bank, objection sheet, true facts, answers, placement, monthly review
- Kailini AI as teacher and guide for "Find Customer Objections with AI", available at any hour
How Kailini AI teaches you
As teacher. Kailini AI teaches "Collect real words" through to "Put the answers where people hesitate" in plain language, adapts the worked examples to your own situation and explains why a result went wrong.
As guide. For the practice tasks, such as "Collect and clean at least 30 comments", it reads your drafts, points out anything unclear or risky and checks your self-check with you.
The result
By the end of the course you can gather real customer words, find the objections hidden in them, write honest answers and place those answers where people hesitate.
Custom Agent continuation
After the course, a Kailini AI Custom Agent can sort new comments into your objection groups, draft replies for your approval and keep the monthly list up to date. It hands sensitive messages to you and says it is an AI. This is optional and separate. See the Kailini AI Custom Agent.
Honest note
Your AI helper can make mistakes, so you stay in charge and check what it finds against what real customers said. Results vary from person to person, and nothing in this course is a promise of sales or income. This course teaches a method for understanding hesitation. It does not promise sales or income. Honesty with customers stays with you.
These courses give methods and examples. We do not promise results or earnings; what you achieve depends on your offer, your effort and your market.
Questions and answers
Who is this course for?
founders, sellers and marketers who want to know why people hesitate before buying.
How is it taught and how long does it take?
4 short lessons of about 15 to 20 minutes each, from "Collect real words" to "Put the answers where people hesitate". Each of the 4 lessons in "Find Customer Objections with AI" closes with its own practice task and self-check question. Workbook sheets for this course: comment bank, objection sheet, true facts, answers. Plan for about 1.5 hours in total.
Will this make me money?
No promise is made. Nothing in this course is a promise of sales or income.
Do I need a Kailini AI Custom Agent?
No. "Find Customer Objections with AI" stands on its own, and every task is yours to do. Later, an optional Custom Agent can sort new comments into your objection groups, draft replies for your approval and keep the monthly list up to date.
Can I try something first?
The programme above names the practice task of each of the 4 lessons. For "Find Customer Objections with AI" the first one is: Collect and clean at least 30 comments.
How many comments do I need?
Thirty is a start. More is better.